Booking Your Tickets
If you have accessibility requirements and wish to attend a show at Boiler Shop, Follow the steps below to complete the process and book your accessible ticket.
Step 1: please CONTACT THE VENUE FIRST to see if there's space in the accessible viewing area before booking. Please do not purchase a General Admission ticket and expect to be accommodated as these will be refused. This is a strict policy to make sure the venue is safe for all customers.
Step 2: Register for the Access Scheme
- Fill out the Access Scheme form.
- Include a copy of your relevant supporting document.
Step 3: Submit Your Application
- Send the completed form and document back to us via email.
Step 4: Receive Your Private Ticket Link
- Once we receive your completed form, we will send you a private link to purchase one accessible ticket for the show you wish to attend.
Step 5: Purchase Your Accessible Ticket
- Use the private link to buy your accessible ticket.
- This ticket gives you:
- A designated space in the accessible bay (if required).
- One complimentary PA ticket for your assistant (subject to availability).
Important: PA seating is not guaranteed. If space is limited, your PA may need to stand either on or off the accessible bay.
Step 6: Confirm Your Booking
- After purchasing your accessible ticket, send us your booking reference.
- We will match your ticket with your accessibility request to finalise your booking.
Please note, the space is limited and on a first come, first served basis. We have space for four wheelchairs plus six seats.
Due to health & safety reasons, we do not allow wheelchairs or motorised scooters / vehicles on the dance floor. If you have not reserved a space on the accessible bay, unfortunately we may not be able to accommodate you in the venue.
Please note, complimentary Personal Assistant tickets are offered on a first come first served basis up to the capacity of the designated area.
