Only one small bag per person is permitted, and it must not be bigger than A4 size (Height: 29.7cm / Width: 21cm / Depth: 15cm). Large bags - including backpacks - are not allowed, so please do make alternative arrangements.

We have a cloakroom where we charge a small fee per item but space is limited, so please travel light. Obviously, the earlier you get there, the less busy it will be, but as long as you hold on to your ticket, it’s easy to get your stuff back. Security measures are in place with bag checks on arrival.

This event is strictly 18+. We accept two forms of ID: a driver's licence (either full or provisional), or a passport (this must be valid and in-date).

Tickets for our shows can be booked online through our Events page, or in person from Reflex Records in Newcastle. Please always use a primary ticket seller when purchasing tickets. Tickets from unofficial sellers may not be valid and you could be refused entry.

The Boiler Shop event space and bar area are located on the ground floor. Once inside the venue, there are no steps. The accessible toilet is located near the entrance, on the ground floor on the left-hand side.

Boiler Shop has an accessible viewing platform with seats and wheelchair spaces. Spaces on our platform are limited and issued on a first come, first served basis. Please CONTACT THE VENUE to see if there's space in the accessible viewing area before booking. We will send you a private ticket link to purchase a ticket. You can find full details about accessibility at Boiler Shop on our Accessibility page.