Only one small bag per person is permitted, and it must not be bigger than A4 size (Height: 29.7cm / Width: 21cm / Depth: 15cm). Large bags - including backpacks - are not allowed, so please do make alternative arrangements.

The cloakroom will not be in operation, sorry for the inconvenience. If you really have to bring a bag – and it’s preferable you don’t – please do make sure it's small.

This event is strictly 18+. We accept two forms of ID: a driver's licence (either full or provisional), or a passport (this must be valid and in-date).

Tickets for our shows can be booked online through our Events page, or in person from Reflex Records in Newcastle. Please always use a primary ticket seller when purchasing tickets. Tickets from unofficial sellers may not be valid and you could be refused entry.

The Boiler Shop event space and bar area are located on the ground floor. Once inside the venue, there are no steps. The accessible toilet is located near the entrance, on the ground floor on the left-hand side.

Boiler Shop has an accessible viewing platform with seats and wheelchair spaces. Spaces on our platform are limited and issued on a first come, first served basis. Please CONTACT THE VENUE to see if there's space in the accessible viewing area before booking. We will send you a private ticket link to purchase a ticket. You can find full details about accessibility at Boiler Shop on our Accessibility page.